:root{--color-navy: #001A70;--color-navy-dark: #000E3D;--color-navy-light: #0A2885;--color-blue: #0055FF;--color-blue-light: #3377FF;--color-blue-muted: #E8F0FE;--color-orange: #FF6B00;--color-orange-hover: #FF8533;--color-white: #FFFFFF;--color-gray-50: #F8F9FA;--color-gray-100: #F1F3F5;--color-gray-200: #E9ECEF;--color-gray-300: #DEE2E6;--color-gray-400: #ADB5BD;--color-gray-500: #6C757D;--color-gray-600: #495057;--color-gray-700: #343A40;--color-gray-800: #212529;--color-success: #28A745;--color-warning: #FFC107;--color-danger: #DC3545;--color-info: #17A2B8;--max-width: 1280px;--header-height: 64px;--sidebar-width: 280px;--chat-width: 400px;--font-family: "Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;--shadow-sm: 0 1px 2px rgba(0, 0, 0, .05);--shadow-md: 0 4px 6px -1px rgba(0, 0, 0, .1), 0 2px 4px -2px rgba(0, 0, 0, .1);--shadow-lg: 0 10px 15px -3px rgba(0, 0, 0, .1), 0 4px 6px -4px rgba(0, 0, 0, .1);--shadow-xl: 0 20px 25px -5px rgba(0, 0, 0, .15), 0 8px 10px 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var(--color-gray-200)}.obs-card-icon{width:24px;height:24px;display:flex;align-items:center;justify-content:center;border-radius:50%;background:var(--color-blue-muted);color:var(--color-blue);font-size:.65rem;font-weight:700;flex-shrink:0}.obs-card-body{display:flex;flex-direction:column}.obs-card-label{font-size:.6rem;font-weight:600;text-transform:uppercase;letter-spacing:.03em;color:var(--color-gray-400)}.obs-card-value{font-size:.8rem;font-weight:700;color:var(--color-navy)}.obs-card-sub{font-size:.6rem;color:var(--color-gray-400);font-weight:500}.obs-routing{background:var(--color-white);border:1px solid var(--color-gray-200);border-radius:var(--radius-sm);padding:8px 10px}.obs-routing-chips{display:flex;flex-wrap:wrap;gap:6px;margin-top:4px}.routing-chip{font-size:.7rem;font-weight:600;padding:2px 8px;border-radius:var(--radius-sm);background:#6366f114;color:#6366f1}.obs-bar-chart{background:var(--color-white);border:1px solid var(--color-gray-200);border-radius:var(--radius-sm);padding:8px 10px}.obs-bar-label{font-size:.6rem;font-weight:600;text-transform:uppercase;letter-spacing:.03em;color:var(--color-gray-400);margin-bottom:6px;display:block}.obs-bars{display:flex;gap:3px;align-items:flex-end;height:40px}.obs-bar-wrapper{flex:1;height:100%;display:flex;align-items:flex-end}.obs-bar{width:100%;background:linear-gradient(to top,var(--color-blue),var(--color-blue-light));border-radius:2px 2px 0 0;min-height:2px;transition:height var(--transition-normal)}@media(max-width:768px){.portal{flex-direction:column}.portal-main{max-width:100%}.portal-chat{width:100%;height:50vh;position:relative;top:0;border-left:none;border-top:1px solid var(--color-gray-200)}.stats-row{grid-template-columns:repeat(2,1fr)}.how-to-steps{grid-template-columns:1fr}}